Customer Service Videos and FAQs

• Overall Course Methodology
  
• How to find the detailed course outline
• Where to find the course study guide
  
• Where to start? Placement tests
  
• How to progress through the course

• How to find the lessons
• How to use the quizzes
• How to find 100 Useful Adjectives
• How to find 100 Useful Verbs
• How to find pronunciation lists
• How to find Verbs and Vocabulary
• How to find Alexa's Blogs & Podcasts
• Free lessons for children

• Video lesson features: Speed, Chapters and Transcripts
  
• Video lesson features: Full Screen and Subtitles

• How to download support guides and audio

• What is CPD Certified?
• The difference between the End of Level Assessments
• How to take the End of Level Assessments
• How to look at your quiz results
• How to retake your End of Level Exam

The 'Learn French With Alexa' YouTube channel is a free resource providing French education in relaxed, easy-to-follow videos on a range of topics.

With the YouTube paid membership you will get access to support guides to some of our popular YouTube playlists, access to our regular live lessons and more, depending on the membership level. Visit our YouTube page to find out more. (Learn French With Alexa - YouTube)

The 'Complete French Course' is for people who wish to take their French to the next level and really want to focus on achieving fluency. The course is carefully structured from A1 (beginner) level to C2 (proficiency) level, following the internationally recognised "CEFR" guidelines.

Yes, you can. At the top of each support guide you will find an option to 'Download this guide as a PDF'.

The LFWA course is not specifically designed for DELF/DALF exam preparation, however the course covers all the grammatical points which are required in the exam from A1 (beginner) level up to C2 (proficiency) level. So although the course is not explicitly designed to prepare for you for the exam, it can certainly supplement and help your DELF/TFE preparation. Why not take a look at the course outline to see exactly what is covered in each lesson.

To achieve a pass, you will need to score 65% on the exam. To achieve a merit, you will need to score 75%. To achieve a distinction, you will need to score 85%.

Yes, our Complete French Course is accredited by CPD, which enables us to provide certificates upon completion after passing a level exam.

Yes, you can change your plan at any time. Please contact us at support@learnfrenchwithalexa.com and we will do the switch for you.

Yes, you can! Please contact us at support@learnfrenchwithalexa.com with the subscription plan that you wish to purchase and we will then send you a PayPal subscription invoice. Once the subscription has started, we can manually create your account and provide you with the relevant login details.

It's not easy to answer this question since there are so many factors that can influence the amount of time required to learn a language, such as the attitude and motivation of the learner, the time dedicated to studying, the learner’s attentiveness to the language, etc. Research indicates that it takes around 480 hours to reach basic fluency in French.

Find out more from my blog.

Due to our small team and limited teacher resources, we only correct grammar and answer questions directly relevant to our course content. We are unable to correct any materials or answer questions that are not provided by our organisation.