Learn French With...Poli!
We know it's difficult to find partners with whom to practise your French.
Well, not any more!
Say hello to Poli, our friendly, French-speaking chatbot! Employing cutting edge AI technology that makes practising your French easier than ever before, Poli is the perfect language partner. Chatting with Poli is just like chatting with any other French speaker, with some key differences:
1. She's an expert when it comes to French.
2. She replies instantly, in both French and English.
3. She's always available, and never asleep when you need a late night chat about pronunciation or irregular verb patterns.
Poli's knowledge bank is based on a vast compendium of French language resources, meaning she's able to talk with authority on pretty much any topic. Plus, she's fully voiced - you won’t believe you’re talking to a chatbot!
How does it work?
Click this link to access the chatbot through either Facebook Messenger or Telegram. Sign up to the free 7-day trial, and Poli will appear as another contact. After the trial finishes, the subscription is USD$9.99 per month, and grants you unlimited access to the chatbot. Subscribers to the Complete French Course are entitled to a 40% discount.
As ever, get in touch with our support team if you have any queries or issues. You'll also find a feedback button on the chatbar in the Telegram and Facebook apps, should you encounter any issues.
Frequently asked questions
Do I need Facebook or Telegram to speak with Poli?
Yes, you will need to download Facebook Messenger or Telegram, or use the desktop version, to speak with Poli.
Can I use both Facebook and Telegram for Poli?
Your subscription entitles you to use both apps for Poli, but we advise you to conduct your conversations in the app with which you feel most comfortable, as otherwise it can become confusing to switch between the two.
Can I speak to Poli in both French and English?
Poli will understand both written and spoken French. She will usually understand written English, but will not always understand spoken English.
I can’t find my welcome email, how do I log in?
Once you have purchased a subscription, you should receive QR codes and links to access Poli. If you’re having trouble locating your welcome email, or you didn’t receive one, shoot us a message at support@learnfrenchwithalexa.com.
Are recordings of my voice kept by the app?
Neither Novo.AI or Learn French With Alexa keep any recordings of your voice used to communicate with Poli.
Poli is down - what’s the problem?
If Poli isn’t working, we suggest waiting a few minutes and trying again. It’s also possible that the app you are using is experiencing an outage. You can check the status on Is It Down Right Now? Website Down or Not? If the issue persists and is unrelated to the messenger app, please contact us at support@learnfrenchwithalexa.com.
Will Poli still message me if I haven’t spoken to her for a while?
Poli will continue to message you with conversation starters unless you decide to block her, but she won’t be offended if you don’t reply!
How do I cancel Poli?
1. Find your welcome email (be sure to check your spam and junk folders). The email is titled 'Getting Started with Poli by Learn French With Alexa' click to open.
2. Scroll to the bottom and you should see 'Not feeling it? Cancel your subscription via Stripe using the e-mail'. Click on the Stripe link that is highlighted in blue.
3. It will take you to the Novo AI page. You just need to type in your email address and click send.
4. Go to your email inbox and find the email from Novo AI and log in to your customer portal via the link.
5. You should then be able to cancel your Poli subscription which will be effective immediately.
Where do I find Poli?
1. When on the Learn French With Alexa homepage, go to the search bar and click on it. Make sure that the cursor is at the end of the address and not highlighted.
2. Type in /poli and select enter on your keyboard.
3. It should then load the page and you can take a look at what Poli has to offer!
How do I use the sale coupon for Poli?
1. On the Poli homepage scroll down until you see 'Say hello to Poli' and click on the writing in blue.
2. Click on 'Start Your 7 Day Free Trial'.
3. This will take you to the payment page. Click 'Add promotion code' and type in the sale code and click 'Apply'. You then just need to fill in your bank card details and that's it! You should receive a welcome email (be sure to check your junk and spam).
How do I set up Poli with Facebook Messenger/Telegram?
1. Make sure that Facebook Messenger/Telegram is downloaded to your phone or desktop. You can download the app by going to either the Play store (for Android) or App store (for Apple) and searching 'Facebook Messenger' / 'Telegram'.
2. For desktop, go to the search bar and search 'Facebook Messenger'. If you have Facebook already, you should be able to log in with your Facebook information.
3. As you have just purchased Poli, you need to go to your welcome email (be sure to check your junk and spam folders) it should be called 'Getting Started with Poli by Learn French With Alexa'.
4. Open the email and scroll down until you see 'Open in Facebook Messenger/Telegram' and click on it.
5. It should then automatically open Facebook Messenger/Telegram and Poli will start talking to you! You can engage in conversation with her straight away!
Disclaimer
Currently, Poli is not able to correct spelling or grammar mistakes made by the user. However, she draws from a range of authoritative sources on the French language, so the responses she provides are reliable and accurate. As Poli is an A.I., it is possible that she may herself commit errors on rare occasions. If you happen to spot any, please let us know via the feedback button. Poli is a work in progress - we are constantly working to make her even better, and your feedback is important to us.
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